Terms of Service

1. About these terms

These Terms of Service (“Terms”) govern your access to and use of the Noa application, website and related services (collectively, the “Service”) operated by Noa (“we”, “us”, “our”). By creating an account or using the Service you agree to be bound by these Terms. If you do not agree, do not use the Service.

2. Eligibility

You must be at least 13 years old to use Noa. If you are under 18, you confirm that you have the consent of a parent or guardian. By using the Service you represent that you meet these requirements.

3. Your account

• You are responsible for maintaining the security of your account credentials.
• You agree to provide accurate and up-to-date information when creating your account.
• You are responsible for all activity that occurs under your account.
• Notify us immediately at support@asknoa.app if you suspect unauthorised access.

4. The Service

Noa provides calendar management, task tracking, lists, reminders and household coordination tools. You may interact with Noa through the iOS app and, on paid plans, via WhatsApp. We reserve the right to modify, suspend or discontinue any part of the Service at any time with reasonable notice.

5. Subscriptions and payment

• Noa offers a free tier and paid subscription plans (Single and Household). Pricing is displayed on our website and within the app.
• Paid subscriptions are billed monthly. You authorise us to charge your chosen payment method on a recurring basis.
• You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. No partial refunds are provided for the remaining period.
• We may change pricing with at least 30 days' notice. If you do not agree to a price change you may cancel before the new price takes effect.

6. Acceptable use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable laws.
• Attempt to gain unauthorised access to any part of the Service or its infrastructure.
• Interfere with or disrupt the Service or servers connected to it.
• Reverse-engineer, decompile or disassemble any part of the Service.
• Use automated means (bots, scrapers) to access the Service without our written permission.
• Upload or transmit malicious code, spam or harmful content.

7. Your content

You retain ownership of all content you create in Noa (events, tasks, lists, messages). By using the Service you grant us a limited licence to store, process and display your content solely for the purpose of providing the Service to you. We will not use your content for advertising or sell it to third parties.

8. Third-party services

Noa integrates with third-party services including Apple Calendar, Google Calendar and WhatsApp. Your use of these services is subject to their respective terms and privacy policies. We are not responsible for the availability or conduct of third-party services.

9. Intellectual property

The Service, including its design, branding, code and documentation, is owned by Noa and protected by intellectual property laws. These Terms do not grant you any rights to our trademarks, logos or other brand features.

10. Disclaimer of warranties

The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not guarantee that the Service will be uninterrupted, error-free or secure.

11. Limitation of liability

To the maximum extent permitted by law, Noa shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits, data or goodwill, arising out of or in connection with your use of the Service. Our total liability for any claim arising from these Terms shall not exceed the amount you have paid us in the 12 months preceding the claim.

12. Termination

You may delete your account at any time through the app or by contacting us. We may suspend or terminate your access if you breach these Terms or if we are required to do so by law. Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination (including sections on liability, intellectual property and governing law) will continue to apply.

13. Changes to these terms

We may update these Terms from time to time. We will notify you of material changes via email or an in-app notice at least 14 days before they take effect. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

14. Governing law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Contact

If you have questions about these Terms, please contact us at support@asknoa.app.